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Support, the human kind

Shop knowing someone has your back.

Write to us before you order or long after it arrives. Your message lands with our own staff, and they answer within 12 to 24 hours on working days.

Our inbox is staffed Monday through Friday, 9:00 AM to 5:00 PM Eastern Time

Open the contact formBrowse the FAQHow returns work

  • A reply in 12 to 24 hours

    No bots, no canned scripts. Each answer comes from someone on staff, on working days.

  • Fit advice before you buy

    Between two sizes? Tell us the piece and what you usually wear, and we suggest the size to pick.

  • Tracking on every parcel

    A tracking link reaches your inbox for every order. Can't find it? Share your order number and we trace the parcel for you.

  • Not happy? Tell us first

    If an item is not what you expected, write to us with your order number. Together we find a fair fix.